These Terms & Conditions govern your use of the Black Bunny website and your visit to any Black Bunny venue in India. By accessing our website, making a booking, or entering our premises, you agree to follow these terms fully.
Admission & Access
- Entry to Black Bunny implies acceptance of our Terms & Conditions, Safety Policy, and Privacy Policy.
- Availability of attractions is on a first-come, first-served basis. Pre-booking is recommended to secure your preferred slot.
- Black Bunny reserves the right to deny entry or request a guest to leave in cases including (but not limited to):
- Unsafe or disruptive behaviour
- Misuse of equipment
- Failure to follow staff instructions or posted rules
- Violation of these Terms
Bookings & Payments
- Prices are listed in Indian Rupees (INR) and may be updated without prior notice.
- Online and in-store payments are processed through secure and authorized payment gateways.
- Certain bookings (such as party/events packages) may require advance payment or deposit.
- Refunds and cancellations are subject to the Cancellation Policy provided at the time of booking.
Code of Conduct
- Guests must maintain respectful behaviour towards other guests and staff at all times.
- Abusive language, harassment, vandalism, rough play, or intentional misuse of activities is not permitted.
- Black Bunny is a family-friendly environment, disruptive behavior may result in removal without refund.
- Smoking, vaping, and consumption of alcohol or other substances is prohibited inside the premises, in accordance with Indian public safety regulations.
Safety & Participation
- Participation in activities is voluntary and at your own risk.
- Some attractions may have age, height, weight, or health limitations for safety reasons.
- Guests must follow all posted safety signs and staff instructions.
- Children must be supervised by parents/guardians in designated play areas.
Personal Belongings
- Guests are responsible for their own belongings.
- Black Bunny is not liable for lost, stolen, or unattended personal items.
Intellectual Property
- The Black Bunny name, logo, branding, photographs, and website content are the intellectual property of Black Bunny India and may not be copied, reused, or reproduced without written permission.
Liability
- Black Bunny takes reasonable measures to ensure a safe environment.
- However, Black Bunny, its staff, and management are not responsible for injuries or damages resulting from:
- Improper use of equipment
- Failure to follow safety instructions
- Deliberate unsafe behaviour
- Liability only applies in cases of proven negligence on the part of Black Bunny management.
Photography & Media Consent
- CCTV is used for safety and monitoring.
- Black Bunny may capture photos/videos during events or activities for promotional purposes.
- If you do not wish to be photographed, please inform our team at the time of entry.
Governing Law & Dispute Resolution
- These Terms & Conditions are governed by the laws of India.