Terms & Conditions

These Terms & Conditions govern your use of the Black Bunny website and your visit to any Black Bunny venue in India. By accessing our website, making a booking, or entering our premises, you agree to follow these terms fully.


Admission & Access

  • Entry to Black Bunny implies acceptance of our Terms & Conditions, Safety Policy, and Privacy Policy.
  • Availability of attractions is on a first-come, first-served basis. Pre-booking is recommended to secure your preferred slot.
  • Black Bunny reserves the right to deny entry or request a guest to leave in cases including (but not limited to):
  1. Unsafe or disruptive behaviour
  2. Misuse of equipment
  3. Failure to follow staff instructions or posted rules
  4. Violation of these Terms

Bookings & Payments

  • Prices are listed in Indian Rupees (INR) and may be updated without prior notice.
  • Online and in-store payments are processed through secure and authorized payment gateways.
  • Certain bookings (such as party/events packages) may require advance payment or deposit.
  • Refunds and cancellations are subject to the Cancellation Policy provided at the time of booking.

Code of Conduct

  • Guests must maintain respectful behaviour towards other guests and staff at all times.
  • Abusive language, harassment, vandalism, rough play, or intentional misuse of activities is not permitted.
  • Black Bunny is a family-friendly environment, disruptive behavior may result in removal without refund.
  • Smoking, vaping, and consumption of alcohol or other substances is prohibited inside the premises, in accordance with Indian public safety regulations.

Safety & Participation

  • Participation in activities is voluntary and at your own risk.
  • Some attractions may have age, height, weight, or health limitations for safety reasons.
  • Guests must follow all posted safety signs and staff instructions.
  • Children must be supervised by parents/guardians in designated play areas.

Personal Belongings

  • Guests are responsible for their own belongings.
  • Black Bunny is not liable for lost, stolen, or unattended personal items.

 Intellectual Property

  • The Black Bunny name, logo, branding, photographs, and website content are the intellectual property of Black Bunny India and may not be copied, reused, or reproduced without written permission.

Liability

  • Black Bunny takes reasonable measures to ensure a safe environment.
  • However, Black Bunny, its staff, and management are not responsible for injuries or damages resulting from:
  1. Improper use of equipment
  2. Failure to follow safety instructions
  3. Deliberate unsafe behaviour
  • Liability only applies in cases of proven negligence on the part of Black Bunny management.

Photography & Media Consent

  • CCTV is used for safety and monitoring.
  • Black Bunny may capture photos/videos during events or activities for promotional purposes.
  • If you do not wish to be photographed, please inform our team at the time of entry.

Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of India.